Technical Author

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Closing date
23 Oct 2018
40 hours per week
Contract type
Welwyn Garden City (Remus)

Technical Author

Join a new expanding team within our innovative Product Development team and our innovative and prestigious work into robotics and automation engineering. There has never been a better time to join Ocado.

What will I be doing?

Working with the design team and other stakeholders you will produce and edit quality documentation to support the design, launch and operation of a wide range of electro-mechanical equipment.

Also to analyse the needs of the design, testing, manufacturing and operations teams and translate these into a coherent suite of processes and documents, determining the optimum format and media.

We would love you to have previous experience of complex electro-mechanical equipment and control systems.

You will be able to analyse complex systems and synthesise documents and processes which describe their operation in clear plain in English.

You will write:

  • Engineering documents, such as: technical requirements, functional design specifications, interface control documents, process charts, mechanical flow diagrams, manufacturing process documents, packaging and transportation specifications, factory acceptance tests, commissioning guides and site acceptance tests.
  • End-user documents, such as: installation guides, operation and maintenance manuals, fault analysis trees, repair procedures, spare parts catalogues
  • Training material

Documents will be written with a view to multi-media output and may be targeted at on-line, tablet or other mobile devices as well as PDF and hard copy.

Documents may include embedded video and animations.

What am I accountable for?

  • Delivery of technically accurate and aesthetically satisfactory documents
  • Development and documentation of processes

Adherence to project defined milestone

What are you looking for?


  • Technical background in electro-mechanical engineering
  • Practical experience of the maintenance and operation of equipment
  • Ability to write technical descriptions in non-technical language
  • HNC/Degree or equivalent in technology related discipline
  • Self-motivated and proactive response to rapidly evolving needs
  • Previous experience of writing Systems Engineering documents such as: Requirements, Functional Specification, Technical Specifications / Basis of Design
  • Excellent communication skills including a high level of technical spoken and written English

Preferred (in addition to minimum)

  • Knowledge of authoring systems to produce media independent output
  • Knowledge of embedded control systems
  • Knowledge of safety related requirements and standards
  • Ability to produce and edit Illustrations and diagrams
  • Knowledge of translation processes
  • Knowledge of other European language
  • Knowledge of ENO and ISO design standards, European design directives and CE Technical File requirements.
  • Membership of ISTC
  • Creation of video “YouTube” type clips.
  • Inclusion of embedded animations
  • Experience of linking CAD systems to user documentation
  • Experience of EDMS and CMS systems to manage control and distribution of documentation

Knowledge of Intelligent documentation


The Ocado Way

At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave.

Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.

To read more about The Ocado Way and please click here.


  • Pension
  • Life Assurance
  • Private Medical Insurance
  • 23 days holiday, increasing to 25 with 3 years’ service
  • Employee Assistance Program
  • Free Shares
  • Opportunity to participate in Sharesave and Buy as you earn schemes
  • Discounted shopping on, Smart Pass and destination site

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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